RESIDENTIAL DESIGN AND CONSULTING INC.
CUSTOMER SATISFACTION SURVEY

Dear Valued Customer,
In an effort to serve you better, we ask that you review the Inspector's performance on the categories listed below.
Please complete this survey online, or print it off, and then return it either via mail or fax.
       

VERY POOR

POOR

GOOD

VERY GOOD

[1]

CUSTOMER SERVICE How would you rate our customer service?

 

 

 

 

[2]

KNOWLEDGEABLE STAFF How would you rate the knowledge of our Inspector?

 

 

 

 

[3]

QUALITY OF INSPECTION How would you rate our inspection report?

 

 

 

 

[4]

INSPECTOR'S PERFORMANCE Were your questions answered satisfactorily?

 

 

 

 

[5]

INSPECTION TIME Did the Inspector spend sufficient time performing the inspection?

 

 

 

 

[6]

DO YOU FIND OUR ADDITIONAL INFORMATION USEFUL?

 

 

 

 

[7]

REPORT EASY TO READ AND UNDERSTAND  Was the report easy to read and understand?

 

 

 

 

[8]

HIRE AGAIN OR RECOMMEND INSPECTOR TO FRIENDS  Would you hire this inspector again and recommend to friends?

 

YES

 

NO

[9]

WILLING TO PAY FOR VALUE OF INSPECTION   What would you be willing to pay for the value of the inspection you received?

 LESS

 SAME

 MORE

 IF MORE,
 

[10]

MAY WE USE YOUR NAME AND COMMENTS?

 

YES

 

NO
 

[11]

OTHER COMMENTS:

 
     
     
 

PLEASE TYPE YOUR

            
 

NAME:

 

    
 

YOUR PHONE #:

 

    
 

E-MAIL ADDRESS:

 

    
 

ADDRESS OF HOUSE INSPECTED:

 

    
               
               

501-1

            

Feb. 2008